Frankly, I find it hard to
thrive in a place that labors to brainwash me into believing that I should consider
myself blessed and thereby be appreciative of the fact that I can work like a
slave for a slave’s wage yet somehow be expected to feel incomparable contentment because financial slavery is the price one must pay for the prospect of “quality of life.”
I tried to believe the hype. I
tried to capitulate. Yes, I tried to “live the life.” I really did. But I’m not the type who can thrive when living a lie.
Yet unlike some of those well-heeled bulldogs
who brought their riches with them, I didn’t have the luxury of not generating
an income while living the big sky life and found myself promptly tasked
with finding suitable employment upon arrival in June 1992. Standards be
damned.
Prior to moving to Whitefish,
my career had solidly transitioned years earlier from banking to commercial
real estate lending, and the last position I held before the big move was vice president and California corporate broker for a Denver-based
lender that specialized in originating commercial mortgage loans throughout the
western United States. How was I supposed to convert my specialized, yet
somehow unbelievably inapplicable, education and career experience into a paycheck
I could live with in a cow town like Whitefish, or anywhere else within the
Flathead Valley for that matter, decades before the age of cloud computing?
I began my job search by
dropping off resumes anywhere that seemed semi-suitable (given my basic skill
set) within the Whitefish community. This basically meant the four banks in
town. Talk about lowering my standards. Just the thought of seeking employment
at any bank was a claustrophobic compromise for me since I’d purposely left
banking for a reason. Glass ceilings that enclose glass cubicles have an
asthmatic way of suffocating me with boundless limitation.
It
didn’t take long to recognize (admittedly with a huge sigh of relief) that I was mutually classified an over-qualified female and none
of the local banks wanted what I had to offer as a consequence, so I took my job hunt down to
Kalispell. I left resumes with any business I could find with a tie to the lending
industry I knew so well, and this included the four major title companies:
Citizen’s Title, Flathead County Title, County Guaranty Title, and Security
Title.
I returned home from Kalispell that afternoon to find a phone message on the machine from
one of the title companies I’d left a resume with barely an hour earlier. Diedra,
the county manager of Security Title, wanted me to meet her at their Whitefish escrow office
that Saturday, which came as a huge surprise to me for several reasons. Aside
from the fact that there was no evidence (not even a street sign) that any of
the major title companies had a branch office in Whitefish, nothing I had
submitted for employment consideration even remotely insinuated that I’d ever had any hands-on
title or escrow management experience.
Frank Lloyd Wright Building 341 Central Avenue, Whitefish. MT 59937 |
Security
Title’s escrow office was located in the landmark Frank Lloyd Wright building on Central Avenue just north of 4th
Street. It was sandwiched between Central Avenue and a paralleling alleyway that
offered egress for the cars pulling out of Mountain Bank’s drive-through teller
stalls.
Experience
or no, Deidra hired me on the spot and was eager for me to start my new escrow officer/manager job on Monday morning. Apparently Security Title’s local two-person
branch office had abruptly downsized to one assistant when the previous managing
escrow officer, Maryanne, had stormed out several weeks earlier. Well, it
didn’t take me long to understand why.
No
one has ever been happier to see me for the first time than my new assistant, Joan. Joan was a bubbly 55-year old Whitefish native who’d been working
for Security Title at least twenty years. Most of those years were spent in Security’s
Kalispell office and when the company decided to be the sole title insurer to establish
an escrow office in the town of Whitefish, Joan jumped on the chance to work
closer to home.
Security
Title eventually sent me to its Boise, Idaho headquarters for a week’s worth of
corporate training a month or two into my tenure, but it seemed hardly worth
the bother for the second that office door slammed shut behind me
on my first day of work, my high-stress on-the-job training dance began … and
it was to the tune of machine gun fire. The rapid fire commands of those demanding
real estate agents forced me to dance as fast as I could while their screaming bullets
aimed mercilessly at my feet hoping I'd stumble and they’d have someone to blame for something, anything.
Joan proved to be invaluable to me. She showed me the way with authentic exuberance, and she actively promoted and legitimized me to the locals in a way that only a true native can. My learning curve
fortunately proved to be short and it didn’t take me long to make a prominent name
for myself in the Whitefish real estate community – something no one else had heretofore been able to do.
This
sure came in handy when I had my “Maryanne” moment with Deidra down in the Kalispell
office. My dismissed and ignored frustrations had been mounting for months, and when the tipping
point finally arrived, I let Deidra have it over the phone one fateful afternoon. Joan and I were alone
in the office at the time, and I’ll never forget the look on Joan’s face when
I hung up. Seems I said everything she’d ever dreamed of saying after enduring twenty
years of mistreatment by Security Title's management.
It
proved to be the moment that changed everything for both of us …
Living The Big Sky LifeTM
© by DK King
My daughter works at a Title company. She calls me regularly to vent. Your story sounds so familiar.....I hope there is a happy ending!
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